(configurations, scripts, etc.) Infrastructure as Code  Turned over repeatable and automatable tasks to the product team wherever possible. Control our destiny  Started to engineer solutions for issues

we have seven handoffs, and that each of those resources is busy ninety percent of the time, the tasks would spend in queue a total of nine hours time the seven steps…” Change Control  “We need to

quality controls include: a. Requiring another team to complete tedious, error-prone, and manual tasks that could be easily automated and run as needed by the team who needs the work performed b. Requiring

are “cookbooks” available with templates for deploying systems, code snippets that handle common tasks, and well-known and well-studied algorithms for solving typical problems.  Development takes place