及以上故障北极星监控发现率为100%，MTTI控制在5分钟以内。真正做到了先 于⽤户发现问题，让故障处理变被动为主动。 。 2. 故障定位能⼒建设也已取得重要进展，我们和业务⼀起梳理了公司A级产品线 核⼼主流程依赖的接⼝和模块，并将梳理结果落地到Flashcat灭⽕图系统，并 建⽴了北极星和灭⽕图的关联，完成了服务全景图的建设，加速了故障处理和 团队间的协同效率。 背景介绍： ⼀家专注⼤健康领域的医药健康产业集团。在

repeated enough times to become trite. But what’s different about Inslee’s administration is how they’re going about it. They’ve dubbed their new approach SMART— Specific, Measureable, Attainable, Relevant departments every week: “We’re updating our process for how our agencies submit plans for investment. We set the goal that every week we’re going to change one thing. We’re taking an incremental approach

knowledge versus private knowledge from emails b. AUTOMATE STANDARDIZED PROCESSES IN SOFTWARE FOR RE-USE i. Don’t store standards and processes in Word or non-actionable documents; leads to fragmentation immediately. Key goal of DevOps – streamlined normal process that is suitable for emergency changes b. RE-CATEGORIZE THE MAJORITY OF OUR LOWER RISK CHANGES AS STANDARD CHANGES i. A reliable deployment pipeline

control. If issues arise, the team can revert to earlier versions and identify the steps that must be re-accomplished. Leveraging common standards and interfaces enables the development teams to work more sprint  Number of new feature stories added to a product backlog  Number of user stories re-prioritized  Number of changes to the stories selected for a sprint Results that should draw

way better than project proposals  Start small, be brave quickly  Seize opportunitiesGreat, you're now a software company. Now what? Patrick Lightbody (New Relic)  Monitoring evolved from servers

you cannot understand the meaning of productivity unless you know what the goal is. Until then, you’re just playing a lot of games with numbers and words.” What is the goal? Cost-effective purchasing

DevOps is not just for Greenfield ii. Important Predictor – Is the application architected (or could be re- architected) for testability and deployability? iii. Successful Brownfield transformations 1. CSG

performance d. MAKE INFRASTRUCTURE EASIER TO REBUILD THAN TO REPAIR i. Quickly building enables quickly re-creating on demand rather than repairing ii. Bill Baker, Microsoft distinguished engineer – We used

accomplish the objectives, but then allow requirements to change. Based on what we learned, we would re-validate these hypotheses. Oversight in the Federal Government: In speaking to the government officials