and refactor and improve problematic areas of our code and environments—we do this by reserving cycles in each development interval, or by scheduling kaizen blitzes, which are periods when engineers startup, strive to generate measurable improvement or actionable data within weeks f. RESERVE 20% OF CYCLES FOR NON-FUNCTIONAL REQUIREMENTS AND REDUCING TECHNICAL DEBT i. Don’t just make the interest payments

Lean thinking give IT powerful ways to manage uncertainty. By establishing short, robust feedback cycles and flexible decision-making processes, by creating options and grooming enterprise capabilities