understand and agree on the priorities and objectives of the program. They can serve as a valuable mechanism for gathering the full community of stakeholders and fostering collaboration. They give users an story, so release teams can use various techniques centered on small team collaboration to reach consensus on the number of points for each story. Teams base story-point estimates on the amount of effort

Institutionalize rituals to increase safety, continuous improvement, and learning ii. Create mechanism to rapidly spread learning throughout the organization 2. Ch. 19 – Enable and Inject Learning into – meeting to examine “mistakes in a way that focuses on the situational aspects of a failure’s mechanism and the decision- making process of individuals proximate to the failure.” – John Allspaw ii. Blameless

production-ready services (Hand-Off Readiness Review, HRR) ii. Operations has a service handback mechanism to the development team when production services become fragile 5. Ch. 17 – Integrate Hypothesis-Driven

production-like environment ii. Don’t just document the environment specifications 1. Create a common build mechanism to create it on demand 2. Codified in automated environment build process iii. Environments will