value to the warfighter Inward mindset at work “Nice” inward mindset Outward mindset CFS2 – Debt Collection. Berate Debtors until they pay vs Find help for Clients so that they can pay San Antonio

steward the EA. Imagine the EA asset as a ball that we mold and polish.  If it is built as a collection of individual products, it is lumpy rather than smooth. The products don’t quite fit together; the future. What does such an EA, brimming with latent value, look like?  It has little technical debt.  It is built according to good, extensible design patterns and uses well-accepted standards. 

actually degrade over time. 2. We improve daily work by explicitly reserving time to pay down technical debt, fix defects, and refactor and improve problematic areas of our code and environments—we do this data within weeks f. RESERVE 20% OF CYCLES FOR NON-FUNCTIONAL REQUIREMENTS AND REDUCING TECHNICAL DEBT i. Don’t just make the interest payments, pay down the principle ii. If not managed, services become

days that previously would have taken 3-6 months c. INSTITUTIONALIZE RITUALS TO PAY DOWN TECHNICAL DEBT i. Regularly schedule day- or week- long improvement blitzes with Dev & Ops teams. Focus on problems

we are finished investing and just need to “maintain.” But unless we want functional and technical debt, a lumpy EA, and a need to do an expensive and risky transformation effort, FOC is in no sense a

Operations don’t just monitor what’s up or down. ii. Modern Monitoring architecture 1. Data Collection at business logic, application, & environments layer a. Events, logs, & metrics b. Common service